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Op-Ed: Digital age demands new thinking

Africa must do more than adopt digital technologies; it must build the skills, institutions and systems needed to shape them, writes Professor Ojo Emmanuel Ademola

by Editorial Staff
3 weeks ago
in Technology
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Young women repair a computer at mHub technology and innovation hub in Lilongwe, Malawi

Young women repair computer equipment at mHub in Lilongwe, Malawi, reflecting the skills and innovation Africa needs to become a creator rather than merely a consumer of digital technology. Photo: Kristungati/Wikimedia Commons, CC BY-SA 4.0

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Keypoints:

  • Digital change demands institutional transformation
  • Africa must become a technology creator
  • Cybersecurity must underpin digital trust

THE march of human civilisation has always been punctuated by defining epochs — periods in which innovation changes not merely the tools people use, but the organisation of society itself.

The Agricultural Age transformed human settlement and labour. The Industrial Age reconfigured production, mobility and economic power. The Information Age accelerated communication, collapsed distances and widened access to knowledge.

The Digital Age goes further.

It is simultaneously reshaping how humanity works, learns, governs, trades, worships, receives healthcare, builds relationships and understands personal identity. Technology is no longer a separate sector operating alongside society. It has become part of the infrastructure through which modern society functions.

For Africa, the implications are especially profound. The continent enters this transformation with a young population, expanding connectivity, growing entrepreneurial ambition and a rapidly developing technology ecosystem. But Africa faces a strategic choice: remain primarily a consumer of technologies designed elsewhere or build the human capital, institutions and infrastructure required to help shape the digital future.

That choice makes doing things differently more than an attractive slogan. It is becoming an economic, political and social necessity.

Transformation means redesign, not digitisation

Disruption is one of the defining realities of this age.

Methods and institutions that worked effectively for decades can become inadequate with remarkable speed. Businesses that remain attached to obsolete models can be displaced by more agile competitors. Professionals who stop learning can discover that the skills that once guaranteed relevance no longer do so.

But the most important distinction is between digitisation and transformation.

Scanning a paper form and putting it online is digitisation. Redesigning the service so that citizens no longer need the form in the first place is transformation.

Giving employees collaboration software is digitisation. Restructuring workflows, decision-making and accountability so teams can operate effectively across locations is transformation.

Installing computers in classrooms is digitisation. Changing how students learn, interrogate information, solve problems and collaborate is transformation.

Too often, institutions purchase technologies while preserving the systems and cultures that made them inefficient in the first place.

That is why the greatest barrier to digital transformation is frequently not the availability of technology. It is institutional resistance to change.

The Digital Age demands the courage to examine whether established practices still serve their intended purpose.

Education must prepare people for uncertainty

Education sits at the centre of this transformation because technological progress ultimately depends on human capability.

Traditional education systems were largely designed around physical classrooms, fixed timetables, standardised curricula and teachers functioning as the primary custodians of knowledge.

That model helped educate generations. But the digital environment has radically altered access to information.

Knowledge can now be obtained instantly from almost anywhere. Artificial intelligence can generate explanations, summarise complex documents, translate languages, analyse data and support problem-solving.

The challenge for education is therefore no longer simply providing information.

The greater challenge is developing judgement.

Students must know how to distinguish reliable information from misinformation, evidence from assertion and genuine expertise from confident fabrication. They need critical thinking, creativity, communication, collaboration and digital competence.

The rise of generative artificial intelligence makes this shift even more urgent.

Educational institutions that respond to AI simply by trying to prevent students from using it will miss the larger transformation. Students must instead learn when AI is useful, when it is unreliable, how to interrogate its outputs and how to retain human responsibility for decisions.

Africa’s universities should also aim beyond producing technology users.

They must develop researchers, cybersecurity specialists, engineers, data scientists, entrepreneurs and policymakers capable of designing technologies appropriate to African conditions.

That requires deeper investment in research, laboratories, academic-industry partnerships and digital infrastructure.

Lifelong learning must become part of this new educational culture. A qualification can no longer be regarded as the end of professional development. Workers increasingly need to learn, unlearn and relearn throughout their careers.

Work and enterprise are being redefined

The workplace has already been transformed by cloud computing, artificial intelligence, automation and digital collaboration.

Productivity is becoming less dependent on physical presence and increasingly connected to output, innovation and measurable contribution.

That shift places new responsibilities on both employees and leaders.

Employees need digital literacy alongside professional expertise. Leaders must learn to manage distributed teams, evaluate outcomes fairly and create environments in which experimentation can occur without sacrificing accountability.

Digital leadership therefore cannot simply reproduce traditional command-and-control management through newer communication platforms.

The strongest organisations will combine technological capability with trust, clarity and human creativity.

Entrepreneurship has undergone a similar transformation.

Digital platforms allow a business created in Accra, Lagos, Nairobi, Kigali or Cape Town to reach customers far beyond its domestic market without building the physical distribution infrastructure that earlier generations required.

Payments, advertising, logistics, cloud services and customer acquisition can increasingly be organised digitally.

But lower barriers to entry also mean fiercer competition.

The African entrepreneur is therefore competing not only with businesses across the street, but potentially with firms across the world.

Innovation, market intelligence, data literacy and customer understanding are becoming essential capabilities.

The opportunity is enormous, but Africa must build an environment in which innovative firms can scale rather than merely start.

That means improving access to capital, reliable electricity, affordable broadband, digital payment systems, intellectual-property protection and predictable regulation.

Governance must become digitally intelligent

Government cannot remain analogue in a digital society.

Citizens who can transfer money within seconds or order services from a mobile phone increasingly question why routine interactions with government should require repeated physical visits, handwritten forms and unnecessary delays.

Digital government offers the possibility of faster service delivery, greater transparency and stronger public accountability.

But poor administration does not automatically become good administration because a computer has been introduced.

An inefficient process placed online remains an inefficient process.

Governments must therefore redesign public services around citizens rather than bureaucracy.

A truly digital public service should reduce duplication, allow secure information sharing between authorised institutions and minimise the number of times citizens are required to provide the same information.

Artificial intelligence will deepen this challenge.

Governments will increasingly have opportunities to use AI in public administration, revenue collection, healthcare, education, security and economic planning.

Yet the public sector cannot adopt automated decision-making without addressing accountability.

Who is responsible when an algorithm makes a consequential error? What data was used to train the system? Can citizens challenge an automated decision? How is discrimination prevented? Where is sensitive national data stored?

These are no longer questions for technology departments alone.

They are governance questions.

African governments therefore need digital policies that combine innovation with safeguards for privacy, accountability, transparency and human rights.

Digital sovereignty must not mean isolation from the global technology economy. It should mean possessing sufficient capability to make informed choices about critical infrastructure, data and systems rather than becoming completely dependent on decisions made elsewhere.

Cybersecurity must underpin digital trust

As societies become more digitally dependent, cybersecurity becomes foundational.

A country cannot build a credible digital economy if citizens do not trust electronic payments, government databases, healthcare platforms or online services.

Businesses cannot sustainably digitise operations while treating cybersecurity as an optional expense.

And governments cannot move critical infrastructure online without investing in resilience.

Cybersecurity must therefore move from the server room to the boardroom.

Organisational leaders should understand cyber risk in the same way they understand financial, operational and reputational risk.

Security should be designed into digital systems from the beginning rather than added after vulnerabilities emerge.

Africa’s challenge is particularly significant because rapid digitalisation can expand the attack surface faster than institutional capacity develops to protect it.

Every new payment platform, government portal, connected hospital, digital identity system or cloud-based business creates opportunities — but also potential vulnerabilities.

Countries therefore need stronger national cyber strategies, trained professionals, incident-response capabilities, public awareness and meaningful cooperation between governments and the private sector.

Universities must produce more cybersecurity professionals, but technical expertise alone is insufficient.

Ordinary users also need better digital hygiene.

Many serious breaches begin not with sophisticated attacks but with stolen passwords, phishing, poor access controls or human error.

Building cyber resilience is ultimately about building trust.

Digital trust may become one of the most valuable forms of capital in the twenty-first-century economy.

Technology must remain human-centred

Digital transformation reaches beyond economics and institutions.

Healthcare, social relationships and faith communities are also being reshaped.

Telemedicine can connect patients in underserved communities with specialists hundreds of kilometres away. Electronic health records can improve continuity of care. Wearable technologies can support earlier interventions.

Artificial intelligence could help healthcare professionals identify patterns in medical data that human beings alone may struggle to detect quickly.

Yet healthcare cannot surrender human judgement to technology.

Questions of privacy, consent, data accuracy, access and accountability remain fundamental.

The same principle applies to human relationships.

Digital platforms have dramatically expanded our ability to communicate across borders, but greater connectivity does not automatically produce deeper connection.

Misinformation spreads rapidly. Attention is fragmented. Social media can reward outrage more readily than reflection.

Digital capability therefore needs to be accompanied by digital wisdom.

People must learn when to connect and when to disconnect, when to trust information and when to interrogate it, and how to preserve meaningful human relationships in an environment designed for continuous engagement.

Faith communities face a related challenge.

Digital platforms allow churches and religious organisations to reach people beyond the physical walls of places of worship. Sermons, teaching, pastoral support and fellowship can extend across borders.

But technology should extend ministry rather than substitute for spiritual authenticity.

The method can change without abandoning the message.

Africa must move from consumption to creation

Perhaps the greatest strategic question is what role Africa intends to play in the global digital order.

The continent cannot be satisfied with being one of the world’s fastest-growing markets for technologies developed elsewhere.

Africa must become a creator.

That does not mean rejecting global partnerships or attempting to manufacture every component domestically. Technology development has always depended on interconnected supply chains and international cooperation.

It means building enough indigenous knowledge and capacity for African countries to participate meaningfully in the design, governance and economic value created by emerging technologies.

Africa should be producing more software, artificial-intelligence applications, cybersecurity products, digital public infrastructure and technologies designed around African languages and realities.

AI provides a particularly important example.

Artificial-intelligence systems trained predominantly on data from other regions may not adequately reflect African languages, cultures, institutions or social conditions.

If Africa wants AI systems that understand its realities, African researchers and institutions must participate in building the datasets, models, governance structures and applications that shape them.

The same principle applies to cybersecurity and digital infrastructure.

Strategic dependence carries risks.

African governments need to know where sensitive data resides, who controls critical systems, how infrastructure can be secured and what happens when geopolitical disputes affect technology supply chains.

This is why digital transformation must become a national-development issue rather than remain confined to ministries responsible for communications or technology.

Finance ministries, education ministries, universities, businesses, security institutions and civil society all have roles to play.

Leadership must embrace continuous renewal

The Digital Age ultimately challenges leadership.

Technology will continue to evolve. Artificial intelligence will become more capable. Automation will reshape occupations. Cyber threats will become more sophisticated. Entire industries will change.

No government, institution or individual can predict every consequence.

The answer is therefore not to create a perfect plan for a static future.

It is to build the capacity to adapt.

Doing things differently does not mean abandoning timeless values.

Integrity, excellence, compassion, diligence, accountability and service remain enduring virtues.

What changes are the instruments through which those values are expressed.

Technology must remain a tool rather than become the purpose of society.

The central task is to combine innovation with wisdom, speed with responsibility and digital capability with human judgement.

For Africa in particular, the opportunity is historic.

The continent does not have to follow every technological path previously taken by richer economies. In some sectors it can leapfrog older systems and design solutions appropriate to its own circumstances.

But opportunity alone will achieve nothing.

Africa must invest deliberately in people, institutions, research, cybersecurity and infrastructure. It must build rather than merely buy, create rather than merely consume and participate in setting the rules rather than simply receiving them.

The Digital Age is indeed an era of doing things differently.

The question is no longer whether transformation will happen. It is already happening.

The defining question is whether we are prepared to think differently, act differently and lead differently — and whether Africa will merely experience the digital future or help create it.

Professor Ojo Emmanuel Ademola is a Professor of Cybersecurity and Information Technology Management, global education advocate, Chartered Manager, UK digital journalist and Contributing Editor to Africa Briefing, strategic adviser, public intellectual, African governance thinker and General Evangelist of Christ Apostolic Church Nigeria and Overseas

Tags: African innovationartificial intelligencecybersecurityDigital educationdigital governancedigital transformation
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